Just because an item has a due date, doesn’t make it a Fixed Date Class of Service
Fixed Date class of service is often mistaken for items with a due date
Kanban
Do your cards on the Kanban board reflect customer requests?
Ensure your kanban board reflects customer requests
Kanban helps you achieve agility, it’s not an Agile Method
Kanban helps you achieve agility, it’s not an Agile Method
Organisational agility is a “Team of Teams” sport
Organisational agility is not a matter of high performing teams, but a “team of teams”.
Irrefutable Demand
Are you an order taker or leader? Not all demand is irrefutable – leaders know which is right to commit to and what can be deferred.
Sources of demand for a team
Teams have different sources of demand – it’s important to identify and deal with them appropriately
Kanban Practices in use at a Covid Vaccination Hub
Kanban practices in use at a Covid Vaccination Hub
How to unlock the “frozen middle” to enable organisational agility
Unlock the frozen middle to enable organisational agility